Beschreibung
For our client in Basel we are looking for a Desktop Support Analyst for a 5-month contract.
Duration: till
Location: Basel
Workload: 100%
Tasks & Responsibilities:
- Install Windows 10 computers using standard images
- Scheduling and appointments with customers to exchange Windows 7 with Windows 10 computers
- Data- & configuration backup at the customer's site
- Deployment of Windows 10 computers with subsequent data- configuration restore
- Assignment of required software via SCCM
- If required, manual installation of software according to installation instructions
- Brief instruction for customers, support with simple software and hardware problems
- Working with the given Tickettool HP Service Manager/Service Now and company-owned Asset Management Tools
Must Haves:
- Trained in IT support, completed IT apprenticeship or +5 years of working experience in similar environments
- Computer support knowledge and rollout experience
- Customer friendliness and good communication skills in English and German
Nice to Haves:
+++ French
++ Microsoft or Windows 10 certificates
+ Experience with project coordination
For further details please contact Beata Arciszewska:
email: (see below)