Beschreibung
For our client in Basel we are looking for a Desktop Support Analyst for a 5-month contract.
Duration: till
Location: Basel
Workload: 100%
About the role:
We are for additional 2nd level laboratory system supporters in the team.
Tasks & Responsibilities:
- Migration of current GMP Manufacturing IT Systems from current windows policies to new pre-defined policies
- Testing the system after migration
- In case tests are not successful, root cause analysis and resolution are also in scope of this position
Must Haves:
* 5 to 7 years of experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory experience as 2nd level support)
* 5 to 7 years of experience with business processes in the manufacturing and laboratory environment
* Validation experience with working in a project environment and in Informatics Service Support and Service Delivery (experience with ITIL)
* Previous experience in system installation and maintenance of operation systems, hardware and peripheral devices eg bar code scanner, printer etc.
* Technical experience in manufacturing and laboratory systems
* Strong technical skills in different operating systems
* Windows
* Windows 7
* Windows XP
* Excellent communication skills, fluent in German and English (German is a must have, therefore CVs in German are accepted)
* Service oriented attitude, being able to communicate with our customers
Nice to Haves:
+++ GxP certification
+++ CSV (at least CSV knowledge, ideally 2-3 years of experience)
For further details please contact Beata Arciszewska:
email: (see below)
tel: (see below)