Lync/Skype for Business Expert

Vor Ort
12months +
Harvey Nash IT Recruitment Switzerland
flag_no Schweiz

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Lync/Skype for Business Expert

(12 months + projects in Zurich, Switzerland)

This role is required to ensure and improve stability of the Skype for Business infrastructure, and to support the Skype for Mobile collaboration-infrastructure as well as Client Media Recording CMR Verba/Vantage.

Your responsibilities:

  • Manage the quality, reliability, capacity, performance and configuration of the regional/global Lync Enterprise Voice estate
  • Responsibility to manage and deploy the instrumentation required to actively run the service reliability and quality as well as the integration of Lync with Exchange (Unified Messaging) and Video Conferencing platform (Cisco)
  • Change and release testing and implementation
  • Capacity management in Skype 2015, Verba voice recording and Actiance Vantage estate and Integration of Lync Edge services (Federation, Web Conferencing and Mobile Collaboration)
  • Troubleshoot end to end infrastructure including compliance stack (Actiance and Verba)
  • Review CDR and QoE reports to manage service quality and end user experience
  • Ensuring 2nd level support to other departments and consistency with other regions (AMER/EMEA/APAC)

Your tasks:

  • Proven track record of at least 3 years' experience in supporting a complex Microsoft Lync UC environment including Scripting skills (PowerShell)
  • Strong Microsoft Lync and Enterprise Voice experience (preferred Lync 2013 or Skype for Business) in design and operation as well as Lync Client and Server experience
  • Solid knowledge in generating Lync reports
  • Good analytical and problem solving skills, Strong troubleshooting background, Proactive team player
  • Fluent English Skills required

If you feel this could be right opportunity for you, please contact Nadja Espey (see below) or please apply directly.