Beschreibung
For a project at our client‘s site in the French part of Switzerland, we are looking for aJunior Avaya Specialist (5300)
Your Qualifications:
• Excellent experience with Avaya communications and telephony systems including Avaya Media Gateway G series
• Experience in managing Avaya telephony infrastructure
• Profound experience in working with global teams (onshore and offshore)
• Experience with NICE software
• Knowledge of voice and data communication protocols (H.323, SIP, LDAP, RTP)
• Ability to debug and diagnose root cause and resolve telephony issues
• ITIL Certified Preferred
• Fluent French and English skills
Your Responsibilities:
• Maintain switching equipment and applications (key systems, ACD, PBX, VoIP, voice mail, call accounting, reporting systems).
• Support and work with telephony protocols, including TDM, T1 ISDN, VoIP, H323, TCPIP, SIP, G711, G729, and QoS.
• Develop, streamline, and optimize complex routing strategies and explain them in simple business terms.
• Provide support for Voice Telephony infrastructure
Off to new destinations! Apply now directly on or contact our team on .