Network Monitoring Engineer

Vertragsart:
Vor Ort
Start:
ASAP
Dauer:
3 months +
Von:
TAP Search
Ort:
Zürich
Eingestellt:
11.04.2018
Land:
flag_no Schweiz
Projekt-ID:
1536116

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Our client, a Global Service Management Organisation, is seeking an experienced Network Monitoring Engineer to join their client site in Zurich, Switzerland, for an initial 3-month contract.

Key Skills and Responsibilities include:

  • Experience of Monitoring Tools, such as BMC, HP Openview
  • Understanding of Splunk, ELK, IBM Netcool Tivoli
  • Experience of Scripting
  • Monitoring a multiple service (WAN, LAN, Server and Firewall Infrastructure)
  • Incident Management of services and infrastructure
  • Manage operational critical success factors, service metrics and KPI's performing routine auditing and reporting for customer specific contracts
  • Integrate and escalate incidents with internal 3rd line support at an agreed stage of the incident management process
  • Perform routine Access Management tasks

You must have excellent customer communication skills, a thorough understanding of "Service Operations" and certification to at least foundation level in the ITIL V3 Framework.