Beschreibung
Engineer Complaint Investigation and Resolution - Medical device/R&D
Main Tasks:
-Resolution of global and local complaints and inquiries
-Assuming full accountability for the management of individual cases (Inquiries & Complaints) in our bloodgas business according to regulatory and ISO Quality system requirements and needs of the Country Organizations in a timely manner
-Collecting all relevant data and evaluating each escalated complaint to determine if investigation is needed
-Resolving cases and preforming correct processing and documentation for individual's cases according to applied medical standards and quality system
Requirements:
-Favorably one or more years of work experience in industrial quality assurance or similar, Medical Device R&D, or Operations related functions
-Strong communication and good experience to work with International Team
-Strong experience in Windows and MS Office
Education:
-University degree in technical or scientific area
Languages:
-English fluent and German Nice to have
Reference No.: 917316NC
Role: Engineer Complaint Investigation and Resolution - Medical device/R&D
Industry: Pharmaceutical
Location: Luzern und Region
Workload: 100%
Start Date: From
Duration: Till
Should you find yourself suitable for this position then please send us your complete CV using the link in this advert. If the position is not a perfect match and you wish to receive other opportunities directly, you can send us your CV anyway via this advert or to jobs[at]itcag[dot]com.
Contact us for further information regarding our company, our positions or our attractive payroll-only-program.
About us:
ITech Consult is a certified ISO 9001:2008 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.