PC Technician - 2nd level support - German speaker - Pharma - CSV - Ba

Basel  ‐ Vor Ort
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Beschreibung

NextLink is a Swiss IT consultancy company that has been providing both IT services and IT staffing to major customers for the past 20 years.

NextLink is currently looking for a PC Technician - 2nd level support to work for a well-known pharma company based in Basel, Switzerland.

Background:

For the Manufacturing IT Team we are looking for someone to support our client infrastructure on site in the manufacturing and laboratory area. S/he will perform the 2nd Level Support for the infrastructure components we manage, working following ITIL and CSV guidelines, define, run and document changes within the system. The candidate will be in close collaboration with Business and Quality Assurance and will also support running projects. To be prepared for the job an intensive training will be carried out at the beginning of the employment.

General information:
Start date: 03.04.2018
Latest start date: 23.04.2018
End date: 31.12.2018
Extension: An extension is planned, but needs to be approved.
Work load: 100%
Work location: Basel area
Remote: Not possible
Travel: Not required

Tasks & Responsibilities:
- Implementation and qualification of client infrastructure in the manufacturing area. This includes also peripherals like label printers, barcode scanners etc.
- 2nd Level field support
- Support of projects
- Be the contact for customer for new requests/demand
- Once onboard on call support
- Close collaboration with internal and external partners like Business, Informatics, Engineering and Suppliers

Must Haves:
5+ years of relevant experience in supporting IT infrastructure in a manufacturing or laboratory area
Excellent know How in Windows OS and installation of different applications
Great customer focus skills and attention to details (proactive, communicative and a thinker )
Proactive investigation of issues
Great communication skills particularly in German (German is mandatory)
Great team player
CSV background and experience in working with IT Quality

Nice to Haves:
+++ Former pharma experience (ideally having worked together with one or more business functions and IT in the past)

Start
ab sofort
Dauer
8 months
Von
NextLink Solutions
Eingestellt
14.03.2018
Projekt-ID:
1520371
Vertragsart
Freiberuflich
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