Application Manager - 2nd level support - German speaker - Basel area,

Vor Ort
12 months
NextLink Solutions
flag_no Schweiz

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NextLink is an IT Consultancy that has been providing both IT services and IT staffing to major customers for the past 20 year.

We are currently looking for an Application Manager Manufacturing IT.


We are looking for someone to support our Track and Trace Serialization System onsite. S/he will perform the 2nd Level Support for the applications we manage, working following ITIL and CSV guidelines, define, run and document changes within the system. The candidate will be in close collaboration with Business, Quality Assurance and global IT and will also support running projects. To be prepared for the job an intensive training will be carried out at the beginning of the employment.

General information:

- Start date: ASAP

- End date:

- Extension: An extension might be possible, but would need to be approved.

- Work location: Basel area

- Workload: 100%

Tasks & Responsibilities:

Implementation and validation of systems and IT processes in the manufacturing area

2nd Level Support

Support of projects

Once onboard on call support

Close collaboration with internal and external partners like Business, Informatics, Engineering and Suppliers

Must Haves:

+5 years of experience in the relevant area (similar tasks and activities, eg 2nd level support for applications, IT project support, ideally in the manufacturing area)

1-2 years of experience with Application Management (VERY IMPORTANT)

Degree in Informatics or Engineering

Experience in specifying, configuring, testing and documenting of systems and applications

Self-reliant, resilient, flexible and have a high service orientation

Good technical understanding with good networked thinking

Good communication skills German speaking (therefore CVs in German are accepted)

SQL/Oracle knowledge

Nice to Haves:

+++ Experience in Track and Trace or Manufacturing Execution Systems

+++ (MES) Experience in Pharma production or IT environment (GxP, CSV)

+++ English speaking

++ Project Experience