Application Support Manager - Pharma/2nd Level Support

Vor Ort
3months +
ITech Consult
flag_no Schweiz

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Application Support Manager - Pharma/2nd Level Support.

About us:

ITech Consult AG is a certified ISO Swiss company with offices also located in Germany, Great Britain and Ireland. ITech Consult is specialised in delivering ICT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.

Reference No.: 916883NC
Role: Application Support Manager - Pharma/2nd Level Support.
Domain: Pharma
Location: Basel und region, Switzerland
Job Type: Contract.
Workload: 100%
Start Date: ASAP
Duration: 3months +

Job Description:
Summary: Looking for someone to support our Track and Trace Serialization System onsite. The ideal candidate will perform the 2nd Level Support for the applications we manage, working following ITIL and CSV guidelines, define, run and document changes within the system. The candidate will be in close collaboration with Business, Quality Assurance and global IT and will also support running projects.

- Responsible for Implementation and validation of systems and IT processes in the manufacturing area.
- The candidate will also be in 2nd Level Support.
- He/she will be responsible for Support of projects.
- Should be able to once onboard on call support.
- Close collaboration with internal and external partners like Business, Informatics, Engineering and Suppliers.

Required Skills:
- Minimum of 5+ years of experience in the relevant area (similar tasks and activities, eg 2nd level support for applications, IT project support, ideally in the manufacturing area)
- Good experience with Application Management. (Min 1 - 2 years)
- Strong Experience in specifying, configuring, testing and documenting of systems and applications
- Good technical understanding with good networked thinking
- Fluent/Mother tongue/C2 level in German language.
- Sound knowledge of SQL/Oracle database.

Nice to have:
- Experience in Track and Trace or Manufacturing Execution Systems (MES).
- Experience in Pharma production or IT environment (GxP, CSV).
- Good English speaking.
- Pharma Domain experience.

Education: Bachelor or Master Degree in Informatics or Engineering.

Languages: Fluent in German language with English as optional.

Should you find yourself suitable for this position then send your complete dossier using this link in the advert.

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