Beschreibung
eCommerce Support Analyst - Multilingual (English, German, French and/or Italian) wanted for our Zurch based client in the banking sector.
Your experience/skills:
- Exceptional Client focus and high pressure resistance
- Outstanding communication skills and working experience within a global team
- Familiarity with troubleshooting as well as IT savviness and a general interest in understanding Internet technology
- Previous experience within an Information Technology Helpdesk is a strong plus
- Languages: fluent English, Italian and/or French. German intermediate.
- Any additional language would be a plus
Your tasks:
- Providing professional multi-lingual technical support for various business critical applications via phone, e-mail, chat
- Taking ownership of each client issue through root cause and solution
- Monitoring system infrastructure
- Collaborating with other production support teams, business groups and external client technical staff to identify and resolve IT issues
Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH11551
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more