Beschreibung
For our client, a huge bank based in Zurich, we are looking for candidates for the following role:
Support AnalystLocation: Zurich
Your roleDo you have a knack for technology?
Consider yourself to develop into Subject Matter Expert in Murex application and the underlying implementation?
We're looking for someone like you.
As a Support Analyst you will develop into Subject Matter Expert on where to ensure stability and performance of the FX Risk portfolio of applications in production, pre-production and Quality assurance environments. You will provide 2nd level support for FX Risk portfolio and facilitate Murex rollout to FX.
Ability to support multi-tiered environment Application process Management Infrastructure with continual process improvement management Production Incidents management and mitigation Performance and Capacity management Application deployments and Configuration in all supported environments is crucial for this role.
Your teamYou'll be working as part of the core FX team in CH and will be based in Zurich.
You have- product knowledge of Murex 3.1
- skills to execute Murex upgrade/new Murex rollout
- a natural ability to solve complex issues
- a drive for continuous improvement (you want to make things better & know how to do that)
- direct experience of vendor management & ensuring we get maximum service levels from our partners
- a proven level of comfort and confidence facing off and interacting with IT and Business management
- a high degree of interest in, or ideally direct experience with Fixed Income Rates and Credit
- strong analytical, problem-solving and synthesizing skills (you know how to figure stuff out)
- self managing & self-driven and able to follow tasks through to completion
- a good collaborator working closely with colleagues in various locations for the common good of delivering a stable Murex environment to the user community
- Understanding of capacity management
- A degree in Information Technology/Software engineering.
We are looking for an independent worker who- prefers to remain a high level technology specialist,
- is willing to learn and adapt to new technologies and an aptitude for all levels of Support work.
- understands and responds appropriately to the needs of internal clients who are encountering systems difficulties related to software
- uses technical and analytical expertise and knowledge of systems to resolve problems internally or through outside vendors and manufacturers.
- has specialist level of knowledge on Unix, Unix Scripting and programming skills, Wintel OS exposure.
- is accustomed to working in international and multicultural teams
- maintains the bank's standards and professional approach, especially when under pressure
- manages client expectations, build relationships and communicate effectively with both business partners and other stakeholders
- has excellent verbal communication and listening skills
If you are interested in the role, please do not hesitate to contact me.
Best regards,
Monika Bartosiewicz