Beschreibung
For our banking client we are currently looking for a
Support Analyst - Murex
Start date: ASAP
Duration: 6 months
Location: Zurich
Your tasks:
The Support Analyst role is for develop into Subject Matter Expert on where to ensure stability and performance of the FX Risk portfolio of applications in production, pre-production and Quality assurance environments.
- Provide 2nd level support for FX Risk portfolio
- Facilitate Murex rollout to FX
- Ability to support multi-tiered environment
- Application process Management
- Infrastructure with continual process improvement management
- Production Incidents management and mitigation
- Performance and Capacity management
- Application deployments and Configuration in all supported environments
The ideal candidate shall bring:
- Product knowledge of Murex 3.1
- Able to execute Murex upgrade/new Murex rollout
- Direct experience of vendor management & ensuring we get maximum service levels from our partners
- A proven level of comfort and confidence facing off and interacting with IT and Business management
- A high degree of interest in, or ideally direct experience with Fixed Income Rates and Credit
- A good collaborator working closely with colleagues in various locations for the common good of delivering a stable Murex environment to the user community
- Understanding of capacity management
- A degree in Information Technology/Software engineering.
- Willing to learn and adapt to new technologies and an aptitude for all levels of Support work.
- Understand and respond appropriately to the needs of internal clients who are encountering systems difficulties related to software
- Use technical and analytical expertise and knowledge of systems to resolve problems internally or through outside vendors and manufacturers.
- Specialist level of knowledge on Unix, Unix Scripting and programming skills, Wintel OS
- Accustomed to working in international and multicultural teams
- business partners and other stakeholders
Michael Bailey International is acting as an Employment Business in relation to this vacancy.