German Speaking Junior Service Desk Support 80% (4327)

Reinach AG, Aargau  ‐ Vor Ort
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Beschreibung

For a one month project at our client site in Reinach, we are looking for an experienced

German Speaking Junior Service Desk Support 80% (4327)

In this role you will be responsible in providing a high quality service desk first line telephone support service. As part of the Service Desk team, you will be responsible for responding to all customer and user contact with the helpdesk and to accurately record and track calls with the proper support teams.

Your Skills:

- Experience as an Onsite Support Technician
- Customer oriented
- 3+ years in MS Windows and MS Office 365, Active Directory maintenance, PC hardware, peripherals, printers, networking
- Client PC connectivity – Ethernet, TCP/IP and VPN, File server knowledge
- Strong organizational, interpersonal and coordination skills
- Fluent in English and German, both written and oral

About the Role:

- Installing and configuring computer hardware operating systems and applications
- Monitoring and maintaining computer systems and networks
- Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
- Troubleshooting system and basic network problems and diagnosing and solving hardware or software faults
- Providing support, including procedural documentation and relevant reports
- Following diagrams and written instructions to repair a fault or set up a system
- Supporting the roll-out of new applications
- Setting up new users‘ accounts and profiles and dealing with password issues

Are you ready for a new challenge and available from mid of July until mid of August in Reinach? We look forward to receiving your application in MS-Word on For further information please contact .
Start
07.2017
Dauer
1 Monate
Von
iET SA
Eingestellt
13.04.2017
Ansprechpartner:
Senior Recruiter
Projekt-ID:
1325899
Vertragsart
Freiberuflich
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