Beschreibung
Field Engineer
Company:
Very dynamic company in Zug
Mission/Role:
Field support role will be performing all client service actions that are delivered at the
customer's desk. These include: Break Fix, Desk Side Support, IMAC's, etc. Responsibilities
include performing moderate-to-complicated configuration and repair of
desktop/notebook computer equipment, low-to-moderate moderate troubleshooting of
technical/software issues on desktop/notebook computer equipment. This role
combines good level technical skills with an emphasis on the delivery of a high level of
customer service.
Experience/Qualifications:
o Excellent customer service skills
o Dell diagnosis tools
o Dell Laptop/Desktop hardware
o Knowledge of basic LAN network cable management
o General infrastructure understanding (networks, Servers, AD etc.)
o Familiar with general usage Microsoft Office
o Basic understanding of the purpose and operation of software distribution
technologies (eg SCCM)
o Windows 7 Operation and configuration
- Very good level in German and English
Interested? PLease do not hesitate to apply now!