Beschreibung
For a long term project at our client site in Zurich, we are looking for an experiencedApplication Supporter - Batch/Control-M, ITIL, Unix/Linux (4210)
Your Qualifications:
-3+ years’ experience in an IT Support or IT Operations role within financial environment
-University degree (or equivalent) qualification in an IT/Quantitative subject
-Practical experience with Unix/Linux and Shell Scripting
-Experience with Relational Databases (ideally Oracle)
-Batch/Control-M experience and ITIL V3 certificate is a strong plus
-Excellent analytical thinking, solution-oriented personality
-Excellent communication skills in English (oral/written), German is a plus
-Ability to do on-call duty and to work on weekend/holidays on month end or special events as scheduled
About the role:
-Chance to become a Subject Matter Expert for one or more applications in the application portfolio
-Responsibility to drive OLAs and SLA adherence between IT to IT and IT to business
-Involvement in Major Incident Management governance and resolution
-Opportunity to drive production stability through orchestration of defined resolution strategy
-Ownership for the IT/incident tickets open in the area of responsibility
-Driving full root cause analysis and a detailed investigation of issues in the agreed time
-Key visibility in managing relationships with IT & User Senior Stakeholders globally
-Involvement in proactive communication of incidents to users and Senior Management
-Collaborations with support teams globally
Are you ready for a new challenge and available latest in May 2017? We look forward to receiving your application in MS-Word on For any questions, please contact us: .