Service Product Manager [Market Risk/Credit Risk/Bloomberg]

Vor Ort
6 months +
GIOS Technology Limited
flag_no Schweiz

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Service Product Manager [Market Risk/Credit Risk/Bloomberg]

Key Skills: Market Risk, Credit Risk, Bloomberg, Business Analysis

Our client Tier1 IT system integrator are in need of experienced Service Product Manager to support their customer's project (Tier1 Bank) be based in Zurich.


Service and Product Manager (SPM) is a core function within UBS Corporate Center IT.

The SPM teams is accountable for:

  • Planning, designing and managing IT services and products in an end-to-end and fully industrialized manner
  • Translating customers' need into group technology services and products (incl. project initiation, overall roadmap planning for a product/service perspective)
  • Defining and executing the service strategy
  • Managing the life cycle of services and products and keeping inventory systems up-to-date
  • Designing and continuously optimizing the service supply chain from a strategic point of view
  • Ensuring delivery of services within agreed SLAs and cost
  • Stakeholder management

To further strengthen the Risk teams we are seeking a capable and experienced

IT Service and Product Manager


  • Defining 3-year service strategies
  • Assuming end-to-end service and product management, ie
    • Capturing service requirements
    • Driving functional, process and technical architecture
    • Developing and ensuring execution of service/product road maps
    • Actively tracking service KPIs and initiating corrective measures
    • Agreeing service volumes, prices and SLAs with the customers
    • Agreeing service volumes, prices and establishing delivery contracts with delivery team and external service providers
    • Managing delivery towards customer SLAs and cost compliance


  • Knowledge of Market Risk processes within a multinational financial services organisation, and understanding of the regulatory drivers for Market Risk
  • Should have prior experience as a Business Analyst in Market Risk & Credit Risk areas.
  • Good understanding of Banking products and process as well as Finance Management certificate will be a plus
  • Expertise in reference data (sourced from external systems like Bloomberg,MarkIT,etc) and usage across Market Risk and Credit Risk reporting.
  • Understanding of Credit Instrument Rating (Bloomberg,etc) reference data and linkage to Market Risk,Credit Risk & Issuer Risk.
  • Understanding of reference data impact to VaR,Stress,Credit Risk reporting.
  • Excellent understanding of the Software Development Lifecycle and Business Process Re-engineering.
  • Ability to work on multiple projects and manage workload according to project priorities, for self and others.
  • University Degree in IT or other relevant field
    • 6+ years of experience in IT projects ideally as solution owner
    • Well structured, very reliable and dedicated; high attention to detail, ability to handle a significant number of dependencies and issues without dropping balls
    • Be a self-starter, show initiative and a strong sense of ownership.
    • Excellent communication and interpersonal skills, ability to adapt to different audiences and working styles/backgrounds in a global and diverse team. This role is part of a global team with people located across Europe/US/APAC.
    • Flexibility and ability to define and implement pragmatic solutions under pressure where required
    • Fluent in English

Additional assets:

  • Further plus is real world experience in working on large and complex projects in (Investment-) Banking spanning regions.
  • Project Management certification/experience are a plus