RTC Operations Analyst Lync

Zürich  ‐ Vor Ort
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Beschreibung

For our client in Zurich we search for an RCT Operational Analyst Lync

Start: 16.05.16

Duration: 31.12.16

Location: Zurich

Workload: 100%

RCT Operational Analyst Lync

Tasks

Troubleshooting incidents escalated from L1 Support and Local Help Desk for the Lync Unified Computing environment

Conducting critical system maintenance activities required to maintain service quality and performance of the Lync environment (core Lync features), including: patching, server refresh, capacity management, development and review of reports, and backup/recovery

Must Skills:

3+ years experience supporting or deploying Microsoft Communications Solutions (OCS, Lync, Skype for Business) in enterprise environments (5,000+ users)

Experience deploying, configuring, and supporting Lync 2010 | Lync 2013 | Skype for Business, including supporting core functionality on desktop/mobile clients, and integration with Microsoft and custom applications

Experience providing support the following administrative tasks for Lync 2010 | Lync 2013 | Skype for Business
-User and access management and/or configuring security in Lync environment
- Backup and restore of environments, testing, and Disaster Recovery
- Reporting on system performance and stability

3+ years experience deploying, configuring, and supporting Exchange 2010+ or VoIP platforms (Avaya, Cisco, etc.) in an enterprise environment

3+ years experience administering all aspects of Windows Server environments, including provisioning, supporting, monitoring, and troubleshooting.

General understanding of Active Directory, DNS, Routing, and other core network technologies

Exposure to Firewalls, Proxies, Network Segmentation and other core security services

Experience with Windows Server administration and support (or other Microsoft Products)

Experience with PowerShell (or other Scripting languages)

Exposure to ITILv3 or requirements for delivering services in an ITIL environment

Preferred certifications

MTA

MCST in Exchange | SharePoint | SQL Server | Windows Server

MCSA in Windows Server

Languages

German and English (both written and spoken)

Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Start
ab sofort
Dauer
7 months
Von
Michael Bailey Associates - Zurich
Eingestellt
03.05.2016
Projekt-ID:
1122482
Vertragsart
Freiberuflich
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