Beschreibung
For our client in Zurich we search for an RCT Operational Analyst Lync
Start: 16.05.16
Duration: 31.12.16
Location: Zurich
Workload: 100%
RCT Operational Analyst Lync
Tasks
Troubleshooting incidents escalated from L1 Support and Local Help Desk for the Lync Unified Computing environment
Conducting critical system maintenance activities required to maintain service quality and performance of the Lync environment (core Lync features), including: patching, server refresh, capacity management, development and review of reports, and backup/recovery
Must Skills:
3+ years experience supporting or deploying Microsoft Communications Solutions (OCS, Lync, Skype for Business) in enterprise environments (5,000+ users)
Experience deploying, configuring, and supporting Lync 2010 | Lync 2013 | Skype for Business, including supporting core functionality on desktop/mobile clients, and integration with Microsoft and custom applications
Experience providing support the following administrative tasks for Lync 2010 | Lync 2013 | Skype for Business
-User and access management and/or configuring security in Lync environment
- Backup and restore of environments, testing, and Disaster Recovery
- Reporting on system performance and stability
3+ years experience deploying, configuring, and supporting Exchange 2010+ or VoIP platforms (Avaya, Cisco, etc.) in an enterprise environment
3+ years experience administering all aspects of Windows Server environments, including provisioning, supporting, monitoring, and troubleshooting.
General understanding of Active Directory, DNS, Routing, and other core network technologies
Exposure to Firewalls, Proxies, Network Segmentation and other core security services
Experience with Windows Server administration and support (or other Microsoft Products)
Experience with PowerShell (or other Scripting languages)
Exposure to ITILv3 or requirements for delivering services in an ITIL environment
Preferred certifications
MTA
MCST in Exchange | SharePoint | SQL Server | Windows Server
MCSA in Windows Server
Languages
German and English (both written and spoken)
Michael Bailey International is acting as an Employment Business in relation to this vacancy.