Beschreibung
Brine SA is currently looking for Architect (Service Management) for projects based here in Zurich Switzerland.
Applicants assignment will include the following:
Create logical, physical and detailed service designs of service management services(Knowledge, incident, problem, management, request fulfilment, release and deployment management, service reporting, continual service improvement, service level management). All designs to be aligned with the procedure interface manuals. Designed services to be build up and implemented in to the existing environment managed for the client and onboard new countries, server rooms through the next year. Multiple experience in writing technical solutions in English. ITIL process knowledge advantage. Scope of multiple platforms support, various Middleware, cloud and infrastructure based mainly on the Microsoft tooling (SCCM, SCOM, etc). ServiceNow used as core service management tool.
To be considered for this position please apply with your updated CV to Brine SA as soon as possible.