Core Engineer (CS/PS/IMS)

Zürich  ‐ Vor Ort
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Beschreibung

Core Engineer - PLEASE send your CVs ONLY if you are eligible to work in UK, client doesnt provide permit, other Cvs will not be reviewed!

Management and Operational performance of CORE network

The Back Office Engineer provides assistance to the Front Office on 2nd/3rd line network faults, monitors and maintains the operational status of IMS CORE network through regular evaluation of trouble ticket reports and performance statistics.

Assists customer with network re-design issues required to meet future growth and/or enhancements.

In direct co-operation with customer Architecture/Engineering, the Back Office Engineer provides needs to provide technical assistance for in-time and quality implementation of network upgrades or extensions

Back Office Engineer provides is responsible for preventive maintenance, specialist tool operation, routing and number management, number porting and capacity management.

The Back Office Engineer provides has direct responsibility for completion of technical support deliverables defined in the project plan.

Keep up to date with latest development of tele- and data-communications technologies

The Back Office Engineer provides needs to maintain close relations with third parties, like vendors, to be able to monitor progress of reported problems, known caveats, newly available features, software upgrades and hardware products. This to be able to foresee possible conflicts and improvements to operational services.

Assist in design, engineering, testing and rollout of newly defined products/services.

Prepare the necessary configuration and validation for new installations and upgrades.

Provide stand-by service (24/24h-7/7d), if required, as per local regulations.

People management of both permanent and outsourced staff of BackOffice team

Back Office

Perform diagnostics on CORE Elements and run tests against the impacted resources to identify of cause of specific trouble

Find the resolution/workaround for troubles, update trouble reports and dispatch fault repair tasks

Replace failed resources, activate cold stand-by resource units, support fault management escalations

Perform functional tests of repaired resources

Create, plan and submit Change Request on the Network

Determine the (security) risk and impact of implementing a Change Request

Review the design, develop and implement of Change Requests

Conduct post-implementation review to ensure successful implementation along with identification of any external impacts or new requirements

Create & update the Preventive Maintenance procedure and schedule

Prepare step-by-step guideline for all kinds of preventive maintenance tasks in scope of the CORE network

Create the work order for preventive maintenance and implement the planned work order effectively and according to the product guidelines

Report on the status of Preventive Maintenance result for the CORE network

Handle Problem ticket requests; create, correlate and dispatch to Problem ticket according to needs

Identify root cause of specific resource trouble; reinitialize impacted resources

Verify the problem solution and closure; prepare and deliver problem report

Implement problem solution, update problem tickets

Provisioning of business customers

Configuration Management

Perform initial assessments following CR raised by customer Architecture/Engineering team

Capacity Management

Configuration Management

Implementation

Please send your CV

Start
keine Angabe
Von
Connect 44 UK
Eingestellt
19.11.2016
Projekt-ID:
1241558
Vertragsart
Freiberuflich
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