Beschreibung
THE ROLE:
You will organize and write supporting quality documents for project deliverables and additionally, you will contribute to standardized technical content across documentation deliverables.
YOU WILL:
* Create operating instructions, how-to manuals, assembly instructions, and "frequently asked questions" pages to help technical support staff, business users, and other consumers;
* Ability to work with computer hardware engineers, software designers and developers and interpret the flow of information among project work groups during development and testing;
* Experience with diagramming tools (Visio) for designing technical solutions based on Business processes;
* Ability to understand complex information and communicate the information to people with diverse professional backgrounds;
* Revise documents as new issues arise;
* Communicate with team members in a global, multi-national environment.
YOUR PROFILE:
* Computer Science Bachelor's Degree or equivalent technical degree;
* 7+ years technical writing experience;
* Strong technical background and full understanding of System Development Life Cycle (SDLC);
* Deep understanding of requirements gathering for inputs to User Requirements; Functional Specification, Technical Design Document, requirements traceability, product backlog, unit test plan, test scripts, administrative manual, and user manual);
* Good knowledge of Business Process data/design flow mapping;
* Serve as part of a team working closely with Quality Manager, Project Manager; Business Information Manager and IT Technical Delivery Stream leads to progress deliverables to meet aggressive deadlines to maintain project timelines;
* Work closely with IT Technical Delivery Stream teams to gather design and testing requirements to fulfil computer system validation activities;
* Excellent English language skills;
* Certification in Technical Writing;
* Experience in Pharmaceuticals and Life Sciences industry.