Beschreibung
Senior Solution Specialist
Our client, an international company, is currently looking for experienced Senior Solution Specialists for a permanent role.
You will be responsible for following tasks:
- Act as the entry point for all the CRM & Data IT Admin needs for the Commercial Excellence, Sales & and Marketing departments
- Manage incidents, service request for the LOC, communicates results
- Provide functional clarifications to End Users and Super Users
- Allocates Products, samples and promotional - material as is requested by the LOC
- Configures the limits of samples for the Sales Force
- Administrates the calendar of the users in Veeva
- Administrate Data Requests and ensure validity together with Commercial Excellence
- Manages (lock/unlock) customer & account ratings & evaluations
- Manages customer & frequency targets for cycle plans
- Creates & manages new lists & views
- Input keywords (defined by Pharmacovigilance, Compliance) into Veeva
- Creates & manages surveys
You bring following Skills & Requirements along with you:
- 5-10 years' experience in a similar area
- Veema experience or salesforce.com experience
- Fluent in English & LOC's/MCOs local language
- Strong technical understanding of CRM systems and Commercial IT architecture, including knowledge of systems and technologies typically used by the pharmaceutical industry in the Commercial space
- Experience supporting CRM applications
- Experience with Salesforce.com and/or Veeva platform strongly preferred
- Knowledge of CLM, Co-Browsing, Sample Management, Order Management, KAM/KOL Management, Social Media Integration, Digital & Tablet Solutions, Remote Medical Information, BW/BI processes and tools is beneficial
- Understanding of Sales & Marketing processes and data in the pharmaceutical industry.
- Strong analytical skills and ability to translate Commercial business needs into different scenarios for technical implementation
- Understands how IT efforts are tied to achievement of business goals.
Secure your chances for this interesting opportunity by applying today!
Please don't hesitate to send your CV in German to Ms. Nadia Baumgartner or if you should have any questions, please don't hesitate to call her.