Beschreibung
We are looking for an Application Support / Operation Engineer for our client, a private bank in Zurich. The project is planned to go on until the end of 2022 and optimally the candidate would be internalized.Tasks:
- Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
- Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders
- Takeover of periodical on-call duty (weekly 7x24)
- Administration of change requests, for application related process fulfillment
- Participation in periodic releases on weekends
- Engage in projects relating to operational aspects for existing or newly integrated applications
- Routine data cleansing of the systems
- Keep application operation documentation (knowledge database) up to date
Requirements:
- At least 2 years of professional experience in application support
- Good Unix know-how (shell scripting is an advantage)
- Knowledge of Windows OS at server level
- Knowledge of Java application server / database / AWA is an advantage
- ITIL Foundation certification Dokument
- Ideally, experience in banking with a knowledge of financial products
- Process-oriented and analytical approach
- Degree in Computer Science
- Good written and spoken English, German is an advantage
Soft Skills:
- Enthusiastic team player with strong communication skills
- Highly motivated, and proactive, with an eagerness to learn and take on new concepts