Beschreibung
For a project at our bank client site in Zurich, we are looking for an experienced Application Supporter (3190)
Tasks:
- Be responsible for, and master multiple subject matter areas of responsibilities
- Be responsible for, and master major incidents and escalations
- Identify and document best practices within their subject matter areas of expertise
- Provide continuous process improvement suggestions
- Maintain and document Standard Operating Procedures
- Analyse issues and incidents
- Develop workarounds
- Create and run ad hoc reports
- Opportunity to take over special tasks within the team
- On call and weekend work required
Requirements:
- Bachelor's degree in a technical field such as computer science, computer engineering or completed apprenticeship in IT/Computer Science
- Excellent analytical skills, keen perception and accurate working
- Advanced troubleshooting skills
- Must be able to adapt and create non-standard approaches to problem solving
- Solid knowledge in Unix/Linux, SQL and PL/SQL (Oracle)
- Good knowledge of Oracle Forms
- Basic knowledge of Unix command
- Good knowledge of ETL processes (Informatica Power Center) and Scheduler (Control-M)
- Good understanding in role/access rights concepts
- Excel, Visual Basic, Access is a Plus
- IT Customer Service/Problem Management Resolution experience
- English is a must, German is an advantage
Please note: this role is situated in a sensitive area. We can only accept local applicants (EU and Swiss passport holders) with clean records (financial-/criminal records)! Our client will perform an extensive security screening. Please be aware that this might take some additional time.
Are you ready for a new challenge? We look forward to receiving your CV in MS-Word