DWH Production Support

Vertragsart:
Vor Ort
Start:
ASAP
Dauer:
keine Angabe
Von:
Michael Bailey Associates - Zurich
Ort:
Zürich
Eingestellt:
30.07.2015
Land:
flag_no Schweiz
Projekt-ID:
955357

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For our banking client in Zürich we are currently looking for a DWH production supporter:

Start: ASAP

Duration: 6 months

Location: Zürich

Support role

An interesting role in the CFO IT production support' team. This team provides a portfolio of services, which includes 1st and 2nd level support for the CFO systems and applications

  • An interesting role in the CFO IT production support' team. This team provides a portfolio of services, which includes 1st and 2nd level support for the CFO systems and applications
  • Develop a thorough understanding of the CFO IT environment
  • Monitoring of scheduled batch jobs, as well as the identification of process improvements (eg automation of the manual monitoring process)
  • Responsibility for the OLAs and SLAs between IT to IT and IT to business
  • Proactive communication of batch job delays to users and senior management
  • Escalation of critical and high priority issues to the senior management
  • Full root cause analysis and a detailed investigation of issues in the agreed time
  • Ownership for the IT/incident tickets open in the area of responsibility
  • Subject Matter Expert for one or more applications in the application portfolio

Strong collaboration with the application development teams and the other relevant interfaces

  • University (or equivalent) qualification in an IT/Scientific subject
  • 5 years' plus experience in an IT Support role (ideally in front or Middle Office in IB)
  • Distinctive analytical thinking, solution-oriented personality
  • Self-motivated, directed and passionate about what you do.
  • Practical experience with Unix/Linux and Shell Scripting
  • Experience with SQL (ideally Oracle/Sybase)
  • Batch/Control-M experience is a strong plus
  • ITIL V3 certificate is a strong plus
  • Skills in Incident-/Problem-, Release- and Change Management (from a production perspective)
  • Ability to do on-call duty and for working in non-peak hours (bank holidays/weekends)

Excellent communication skills in English, German is a plus

Michael Bailey International is acting as an Employment Business in relation to this vacancy.