Junior Application Support (Unix and SQL)

Zürich  ‐ Vor Ort
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.

Beschreibung

Junior Support with Unix and SQL

Our client, headquartered in Zurich, is an important subsidiary of a global company in the finance industry. We are looking for a Junior Support with Unix and SQL experience. For this contract position based in Zürich, our client is looking for an English speaking candidate who can start as soon as possible.

Scope of work:

- Provide professional 1st Level Support (technical facing) for FX Applications.

- Work within max 8-person team providing office hours and on-call support.

- Work & liaise with 1st Level Support, 2nd level Investigations and 3rd Level Support/

- Development teams and associated Unix, Windows, Database and others as appropriate.

Responsibilities:

- Investigation and resolution of incoming issues (incidents, service requests) from Business according to ITIL-based Incident Management process.
- Active ownership of open incidents - ensure resolution or workaround and escalation to Problem Management as appropriate and participation in NPLs/MIRs as required.
- Timely and accurate communication to Business and to other Support teams.
- Documentation and maintenance of per-application support procedures.
- Cross-training colleagues in the applications and underlying technologies and infrastructure forming the Treasury applications (FX/MM/PM) landscape.
- Engagement in knowledge transfer or Support hand-over process from 2nd/3rd level or vendors to ensure capture of Support requirements at an early stage and avoid loss of know-how.

Skills:

- Unix applications (Weblogic + bash Scripting) as well as a basic understanding of Unix processes and file handling

- Experience on Windows based applications including web applications hosted on IIS

- Database querying (SQL) and an understanding of relational-database DDL

- Dealing with business queries within the trading & sales environment in a high-pressure business

- Ability to be able to communicate across a wide spectrum of stakeholders including senior managers

- Keen learner and someone who is seeking a long-term career

- English language essential

Highly desired:

- Understanding of the development life cycle and ability to be able to influence this to benefit production delivery

- German language desirable

Interested? Please apply online. We look forward to receiving your application.

Please don't hesitate to send your CV to Sophia Alaoui or if you should have any questions, please don't hesitate to call

Start
ab sofort
Dauer
6 months +
(Verlängerung möglich)
Von
Experis Schweiz AG
Eingestellt
18.07.2015
Projekt-ID:
946778
Vertragsart
Freiberuflich
Um sich auf dieses Projekt zu bewerben müssen Sie sich einloggen.
Registrieren