Beschreibung
Bosshard & Partner is looking with Mandate 2867for a Charles River Investment Management System Supporter (f/m)
Project environment
A global Swiss Bank is looking for a Senior CRIMS (Charles River Investment Management System) Supporter within the area of PTG “Production Services” for the department "Investigation Wealth Management". PTG is responsible for providing Production Support and Testing services globally across the bank.
Tasks
• You will be responsible for the uptime and incident management of a platform which represents more than 200 portfolio managers.
• Provide day-to-day CRIMS Production Support.
• Track and solve tickets and act as key stakeholder for the applications you are responsible for.
• Manage communication with internal clients within the Business and other IT teams (e.g. Application Development, Technology Infrastructure Services).
• Investigate problems involving multiple systems and other IT teams.
• Assistance in Problem Management Process (NPL, Post Mortem).
• On-site support for Portfolio Managers.
Requirements
• Technical education with advanced training in Information Technology (e.g. diploma at equivalent level).
• Extensive knowledge of the Charles River application: GUI, System, Start of day load.
• Solid understanding of Business processes, Trade flow, Positions, Instrument data.
• Multiple years of experience and a proven track record in an application support role.
• Basic knowledge of Control-M job scheduler or similar job scheduling system.
Soft skills
• Good listening and spoken communication skills in English and German.
• Strong team player.
• Interest to have a broad overview of our application landscape.
• Extensive analytical and problem solving skills and an ability to operate under pressure.
Workload: 100%
Start Date: asap
Duration: 6 months
Workplace: Zurich
Did we gain your interest? Please do not hesitate to contact Mr Thomas Bigler at or