SAP MDM consultant - English - Geneva - Switzerland

Vertragsart:
Vor Ort
Start:
before January 2017
Dauer:
1 year +
Von:
NextLink Solutions
Ort:
Genève
Eingestellt:
29.10.2016
Land:
flag_no Schweiz
Projekt-ID:
1229579

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SAP MDM consultant - English - Geneva - Switzerland

NextLink is having an existing position as SAP MDM consultant for global projects in Geneva, Switzerland.

- Start date: between mid Nov and January 2017

- Duration: 1 year extendable

- Work location: Geneva

Main purpose:

Being member of the MDM team in central SAP CC organization the business consultant in the support area is covering L3 support activities and participating in release management activities for all matters in MDM team responsibility.

At present the MDM team is mainly responsible for the area of material master data (article master data in SAP Retail environment) but recently also took over some part of customer master data (MDG tool) and in long term other master data objects can been brought into the area's responsibility.

The L3 support collaborates closely to SAP CC project teams and regional L2 support organizations.

In addition the consultant will act as deputy of the support coordinator taking over support and release coordination activities in case of needs.

Occasionally the support team member is asked to help the MDM project team to help out in time critical tasks.

Key Responsibilities:

- Run 3rd level support (take, manage and solve helpdesk calls)

- Address and solve incidents on the Gemini solution by identifying the underlying root cause.

- Identify, address and design issues to improve the application stability and/or solution performance, if possible proposing ideas for solutions

- Communicate and respect solution deadlines to business by using the company's support infrastructure. Comply with SAPCC internal change and environment management guidelines

- Help the MDM project team - when requested - in time critical activities (eg go live preparation or post go live support)

- As deputy of support/release coordinator participate in the support/release management processes requested by the organization

Professional Experience:

  • Proven experience of 5 years working as SAP functional consultant in SAP implementations projects and/or support roles having hands-on expertise in managing material master data and/or MM area.
  • As experienced functional consultant the person must bring as well reasonable knowledge of basis topics (transports, archiving, ALE, debugging, etc.).
  • Experience in L3 support is a plus and SAP retail environment is a strong plus

Skills:

  • English fluent (min B2 level); French is a plus
  • Self-motivated with strong result orientation and customer focus
  • Strong interpersonal skills (developing trusted relationships with peers, management and other business partners)
  • Team player (share ideas and knowledge, help and coach others)
  • Striving always for high quality in all her/his endeavors, the person will work in a fast evolving environment and therefore adapting quickly to changing situations and new challenges.
  • Coping with multiple activities in parallel should not be an issue thanks to her/his self-management skills Capable to learn quickly and able to apply acquired knowledge rapidly to becoming rapidly autonomous Delivers reliable results in terms of timing and quality without micro management

For a chance to work in Switzerland as SAP MDM consultant please call me or send your CV and I can call you.