Beschreibung
Digital Commerce Business Analyst role in Switzerland.
Our client in Switzerland is looking for an English speaking Digital Business Analyst for a 4 month contract + LONG-TERM extensions.
The role will involve the following:
Responsible for the collection of Business requirements raised by HQ departments and/or markets, and their analysis to produce functional specifications. Responsible for the fit/gap analysis when rolling out a new eCommerce and CRM solution in a Market. Collects setup requirements.
Follow the development with the development teams and external companies to answer functional questions and review functional impacts of technical decisions.
Ensure project deliverables and quality. Test and validate the proposed developments/improvements for the implementation.
Provide appropriate documentation, training and coaching to the Business Project Managers and ensure the follow-up of the installation/deployment.
Answer the various requests from users to provide support on incidents qualified as Level 3 (expert analysis/resolution required) during the aftercare of the projects. Ensure the handover to the IS support organization.
Collaborates with the Project Manager to identify risks and issues.
Candidates should have the following skills/experience:
Proven experience in Web solutions, eCommerce, Mobile with Retail experience if possible
Business analysis/System analysis background (at least 2-3 years), including successful project delivery
Web - Can do alone
eCommerce and/or CRM - Can train others
Retail Omni-channel - Can do alone
Project management - Can practice with help
Business analysis (ideally with IIBA certification), including requirement elicitation, and functional specification redaction Can train others
System analysis - Can train others
IT Software life cycle - Can practice with help
IT Infrastructure/architecture - Can practice with help
If you are interested, please send your latest CV and we will call you to discuss further.