Beschreibung
For our Life Science client in Basel, we are seeking a Logistics Expert
Start Date: 1st October 2016
End Date: 31st July 2017
Location: Basel
Language: English & German
Responsible for managing and balancing the relationship between customer, vendor and Logistics Expert for all supply related matters. Serving as customer's advocate in all areas related to demand & supply planning and order management (order entry/maintenance) with a strong focus on customer service level.
For the assigned country portfolio fulfil the following tasks and responsibilities:
- Serve as customer's advocate ensuring good customer relations and a high customer service level.
- Facilitate communication to customer and vendor in alignment with NPhS, Credit Management and Pricing Department
- Be first point of escalation for customer, vendor and NPhS on exceptional issues and special business cases
- Assess delivery date of open orders per month; make sure the forecasted figure is being met under consideration of the procurement and credit
situation for each customer order (Sales Assessment). Sales Forecasting is done in close Co-operation with NPhS management, NPhS Regional
offices, customers and Credit Management. The sales achievement must be based on fulfillment of the Incoterm.
- Maintain adequate planning and master data parameters alignment among customer/vendor and PhSC systems for active assortment in close collaboration with local master data management
- Drive Demand availability and accuracy (assortment cleanup, monitoring and challenging of Cognos demand figures, etc).
- Continuously develop knowledge of supply chain business cases
- Perform order management (creation, validation) in all business areas
- Ensure timely order entry in SAP (within 2 days after receipt of order from customer)
- Monitor correct systems transactions, related to order validation/confirmation/PO/Outbound creation
- Update SAP order changes initiated and managed by vendor or customer (GOCA) and administer GOCA requests on behalf of the customer
- Initiate special tasks, such as returns, write-off's, rebates, credit/debit notes according to the required business case and SOPs in a timely and correct manner
- Ensure together with Logistics Expert timely and correct invoicing & shipping including L/C documentation
- Ensure correct creation of documents which are the basis for correct shipment realized by Logistics Expert (including preparation and presentation of L/C documents)
Languages: English - fluent written and spoken, additional language - preferred
We welcome applications of consultants' who match most of the above requirements and are available on a short notice. There is a competitive Hourly rate available for the contract; alternative market rates are also welcome.
We hope the role will be of interest to you and understand that further information may be required before making an application to the end client, please feel free to send either your full name, contact details or a complete CV via this website and I will endeavour to get back to you with further information on the role and answer any questions you may have.
Key Words: Logistic Expert, Supply chain, Demand and Supply network, SAP, English, Pharmaceutical, Switzerland
Kind regards,
Serena Edith Alpi
Michael Bailey Associates
Job code: 111511
Michael Bailey International is acting as an Employment Business in relation to this vacancy.