Beschreibung
Job Roll: HP Asset Manager
Key roles and responsibilities include
- Manage and maintain HP Asset Manager and HP Connect IT Tool
- Manage Integrations developed with Connect IT.
- Regular monitoring and maintenance of the tool.
- Support and troubleshooting technical issues
- Upgrade/update patches regularly.
- Maintain and support HP Asset Manager Web Client and Apache Tomcat.
- Support Device and Data Management teams to solve Technical issues related to the tool.
- Minor enhancements to integrations as required.
- Train and mentor new team members
- Willing to work in Shifts as required
Willing for Short-term Travels onsite
Job Requirements/Descriptions
- 4-5 Years' Experience in IT Service and Asset Management
- 2-3 years' experience in HP Asset Manager, Connect IT.
- Expert in Administration of HP Asset Manager and Connect IT.
- Strong Integration skills using Connect IT.
- Should be able to act as Application DBA for HPAM SQL DB.
- Good knowledge of ITSM Products other than HP Tools.
- Ability to analyze and solve technical problems.
- Should be able to handle customers.
Candidate must have excellent written and verbal communication skills.
- HP Asset Manager
- HP Connect IT
- ServiceNow and SCCM (Integration Specific)
- Understanding of End user computing tools
- Manage Web Services (SOAP & REST)
- SQL Administration for Application.
Wintel Administration to manage application Servers.
Specific Domain/Technical/Functional skills
- HP ITSM Products (HP Asset Manager and HP Connect IT)
- ServiceNow Asset and Configuration Management.
Any other ITSM knowledge is added advantage.
Skills
Expert in HP Asset Manager and Asset Management concepts.
Expert in Connect IT and Integrations. In Specific - XML and Webservice Integration.
Hands-on experience with Database Management and WebServer management.