Support First and Second Level

Zürich  ‐ Vor Ort
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Beschreibung

Support First and Second Level wanted for our Zurich based client in the banking sector.

Your experience/skills:

  • 2 - 3 years experience working in IT, preferably within the financial sector
  • A solid technical understanding of IT and experience with Unix (eg handling files, searching logs, checking processes) and with SQL querying (Oracle/Microsoft SQL)
  • Proven track record of high performance in a service orientated environment
  • Excellent problem-solving skills and service focus which must be demonstrated through previous education or career experience
  • Languages: Strong communication skills in fluent English both written and spoken, German would be a big plus

Your tasks:

  • Providing day-to-day 1st and 2nd Level Technical Support
  • Building relationships with our key stakeholders particularly within application development and the business community
  • Actively identifying knowledge, performance and quality gaps within the team and addressing them using hands-on face-to-face coaching
  • Escalating and resolving major incidents
  • Improving software applications including monitoring and automation

Start: ASAP
Duration: 6MM++
Location: Zurich, Switzerland
Ref.Nr.: BH9178

Does that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile

New to Switzerland? In case of successful placement, we support you with:

  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and much more

Start
keine Angabe
Dauer
6 months
Von
RM IT Professional Resources AG
Eingestellt
12.07.2016
Projekt-ID:
1165494
Vertragsart
Freiberuflich
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