Beschreibung
Harvey Nash is looking for a Win10 Application Portfolio Manager for a 6 + month project in Switzerland.
The role is for an Application Portfolio Manager responsible for handling all delivery and portfolio aspects for current application and coordinates the migration from Windows 7, 8 to Windows 10 as part of the Win10+ project.
You are responsible for
. Accepting customer requests and managing all delivery and portfolio aspects of (a) software running on client (Windows and Mac) and (b) software running virtualized on the SmartWeb terminal services environment
. Managing all delivery and portfolio aspects for applications that are running on platforms as Windows, Mac and Smartweb
. Coordination of change requests throughout the life cycle of the application
. Coordinating and implementing configuration items administration
. Implementing new releases and sets up standards for operational management
. Managing incidents, problems, changes and releases
. Complying with OLAs and QA requirements
. Interfacing with functional teams to coordinate all customer-impacting activities, such as release management, change management, QA, etc.
. Managing internal and external customer situations including problem resource management, internal and external communication, and overall escalation
Requirements
. Minimum of 2 years Experience in migration/deployment projects (eg rollout projects), ideally in the application coordination area
. Familiar with Client Computing and SW Distribution capabilities in a global environment
. HPSM tool knowledge
. ITIL Service Management certification (Foundation required, Practitioner and experience strongly preferred)
. Completes tasks and assignments with a strong customer focus and a highly responsive service delivery and support ethic
. Excellent coordination and organizational skills. Effectively manage many different tasks simultaneously. 5 PKT
. Responsible and reliable
. Strong communication skills
. Energy and drive to deliver through team
. Takes a proactive, collaborative and supportive approach when interacting with colleagues
. Experience in international environment
. Very good communication skills in English; German, Spanish is a plus
. Background in Application Portfolio Management
. Project Management skills
. SCCM as distribution tools, App-V
Are you available immediately, have experience working within a Life Science company? Please send your complete CV (Word documents preferred) to (see below) For further details feel free to call me, I am looking forward to receiving your application.