Beschreibung
Reference No: 915711NC
Industry: Pharmaceutical
Location: Base und Region
Start date: ASAP
End Date: Till 17.10.2016 with a possibility of extension
Job Type: Contract
Introduction:
Since its founding in 1997 ITech Consult AG has expanded its network of freelance IT continuously. Today we have access to over 30,000 reported IT specialists (developers, system specialists, project managers, supporters, etc.) So we are able to present computer science professionals with the required profiles in a short term.
Role Description:
We are developing and operating global IT solutions which support business processes for drug product manufacturing with focus on packaging and warehousing. This position is related specifically to a Track and Trace (Serialization) System in the Packaging area.
Tasks:
- Provide application management and support, to ensure operational stability and effectiveness of several applications.
- Support our IT solutions by applying specific knowledge of systems and tools as well as problem solving skills.
- Implement and monitor system performance using defined standards and resolve or escalate problems for resolution when appropriate.
- Manage change requests to improve efficiency, functionality and reliability.
- Participate in the execution and documentation of system testing.
Requirements:
- At least one year Serialization experience.
- Theoretical understanding of business processes in the supply chain environment, specifically in the Packaging area (Ideally also work experience).
- Experience with Track and Trace Systems and automation.
- Ability to communicate with our colleagues and internal customers all over the world.
- Including troubleshooting in case of issues.
- Incident management: accept, process, resolve issues in our Track and Trace applications.
- Troubleshooting (Candidate should have to necessary knowledge about it)
- Database/SQL (analyze/understand queries)
- Read and analyze application log files for investigation.
- Reproduce issues in Track and Trace applications and find solutions.
- Knowledge of at least one programming language to be able to understand Track and trace-related codes and to analyze them (basic debugging)
- Flexibility to work outside of normal working hours or on-call arrangements to provide global support.
- Having sense of urgency.
- Fluent in English (written and spoken)
Nice to Have:
- Experience working in the pharmaceutical industry, within a regulated environment (CSV)
- Preferably experience with Laetus and/or OPAL track & trace solutions.