Service Operations Manager - Incidents

Vor Ort
10 months
RM IT Professional Resources AG
flag_no Schweiz

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Service Operations Manager - Incidents with experience in infrastructure monitoring wanted for our client in Basel.

Your tasks:

  • Supporting (software) infrastructure stack of IT applications (mainly web applications) running in a virtualized environment
  • Ensuring IT infrastructure availability to prevent application outages of lived applications
  • Monitoring IT infrastructure and handle alert to prevent or to address application disruptions
  • Troubleshooting of incidents to identify root causes and organize resolution
  • Escalating incidents reoccurrence and help to remediate by taking preventive actions

Your experience/skills:

  • Minimum 6 years of experience on different IT roles covering at least 3 technologies amongst OS, Application Sever, Database, Network, IAM (authentication)
  • 5+ years experience in large datacentre environment (300+ Servers) and at least 2 years experience with monitoring and alerting tools
  • Good knowledge of Linux (Red Hat) and Windows (2008, 2012) operations
  • Expertise in the full stack of a web applications including connections (Web Service calls, JDBC calls)
  • Solid know-how of cloud environment (AWS), web application development and automation tools (Puppet, CHEF) is a plus

Start: ASAP
Duration: 10MM++
Location: Basel, Switzerland

Does that sound interesting? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile

New to Switzerland? In case of successful placement, we support you with:

  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and many more