Beschreibung
For our banking client in Zurich we are looking for a
Junior Application Supporter (w/m)
within the area of "TS PAM PBWM Products Asset Management CH" for the 1st Level department. TS is responsible for providing Production Support globally across the firm.
Start: ASAP
Duration: 6 months
Location: Zurich
We offer
- An exciting and varied position
- Responsible for Incident Management of about 45 applications
- Provide day-to-day Production Support to Key Applications
- Track and solve tickets and act as key stakeholder for the applications you are responsible for
- Manage communication with internal clients within the Business and other IT teams, eg Application Development, Technology Services
- Investigate problems involving multiple systems and other IT teams
- Assistance in Problem Management Process (NPL, Post Mortem)
- Ensure readiness of application documentation, update WIKI
You offer
- Technical education with advanced training in Information Technology (eg diploma at equivalent level)
- Multiple years of experience and a proven track record in an application support role
- Basic knowledge of Control-M job scheduler or similar job scheduling system
- Good listening and spoken communication skills in English (fluent) & German (good - intermediate)
- Strong team player
- Interest to have a broad overview of our application landscape
- Extensive analytical and problem solving skills and an ability to operate under pressure
- Analytic procedure
- High personal responsibility
- Motivated Support Person
Michael Bailey International is acting as an Employment Business in relation to this vacancy.