Beschreibung
Edelway AG is a Swiss IT Services Company. On behalf of our global client based in Basel, we are actively looking for an experienced Service Manager/Supporter to join our international team in Basel on a long term basis; the role is Full time and long term.
Start date: ASAP. Duration: 1 year.
THE ROLE
Provide IT support for a local biopharma research organization. The ideal candidate will be accountable for the service support and technical support of non-standard IT solutions for researchers. This includes everything from small service design, communications, training and technical support. They will be able to communicate well with their colleagues, user focused and will be both assertive and highly collaborative.
*Hands on technical support for non-standard IT solutions including label printers, Scala, training room PC's, tablets, Windows 7, Windows 8, Windows 10, IOS, MacOS, Citrix, Bomgar.
*PC life cycle replacement scheduling.
*Designing and drawing processes
*Training
*Documenting
*Solutions creation
YOUR PROFILE
*Apprenticeship in IT or degree mandatory
*5 years in a IT support role.
*English/German as business languages
If this sound like your next challenge please send us your CV at (see below) and we will contact you shortly to discuss it further. You can also call me