Beschreibung
Provide technical support for Managed PeopleSoft Hosting services provided, including system administration of PeopleSoft technology components such as WebLogic, PeopleSoft PIA, Tuxedo, Process Schedulers and Oracle databases.
Implement new PeopleSoft environments as required.
Conduct database and environment refreshes.
Perform PeopleTools and database upgrades; assist with application upgrades.
Co-ordinate with the application and database vendors for resolution of problems (functional bugs, performance issues, etc.).
Provide technical support for the ERP development team of the Partner Organization(s).
Plan and conduct DR tests.
Provide assistance in landscape design.
Monitor capacity, Perform routine production support activities and provide incident and problem management support.
Troubleshoot PeopleSoft-related issues.
Undertake performance tuning.
Produce documentation as required.
Implement project-type activities and other requests for services.
Perform support activities during maintenance windows.