Service Manager - Mobile Device Management

Zürich  ‐ Vor Ort
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Beschreibung

Service Manager - Mobile Device Management wanted for our Zurich based client in the banking sector.

Your tasks:

  • Negotiating and performing service level agreements, ensuring all processes and contracts with external suppliers are appropriate, measurable and regularly reviewed
  • Identifying and applying techniques for monitoring and continuously improving the quality of functions or processes related to operational services
  • Monitoring service budget and documenting service management information
  • Identifying and managing risks affecting the technology services
  • Maintaining relationships with all internal and external service delivery partners to review the appropriateness of agreed service availability and performance targets

Your experience/skills:

  • Good understanding of ITIL service management, the framework and vendor management
  • Working knowledge of iPad remote management processes including device supervisor, MDM tools, DEP and application frameworks
  • Expertise in managing complex Matrix based organisational issues
  • Proficiency of tools and techniques to measure service delivery against agreed service levels
  • Extensive negotiating skills and stakeholder management experience

Start:
Duration: 12MM++
Location: Zurich, Switzerland

Does that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile

New to Switzerland?
In case of successful placement, we support you with:

  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and many more

Start
keine Angabe
Von
RM IT Professional Resources AG
Eingestellt
28.11.2015
Projekt-ID:
1027328
Vertragsart
Freiberuflich
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