Beschreibung
First level and Second Level support, CISCO, Network Support Analyst; Geneva; Contract
CCNA would be a plus and an interest in progressing your career to CCIE
Contract - 6 months rolling
Location Geneva, Switzerland
English is essential, French is desirable
We are looking for a Network/Infrastructure Support Analyst with 5 or more years hands-on experience managing and configuring Cisco networking and security devices, 3 years or more of experience working in a 7/24 Data Centre environment, any experience of Cisco IP telephony
Your day to day role will be:
Provide First level and Second Level support for the managed infrastructure composed of Network, Firewall, Application Delivery Controllers, Security and Network Gateways.
Provide First and Second level support for managed Cisco IP telephony services
Contact and interaction with customers' Network and Security personnel
Contact and interaction with suppliers, external vendors and maintenance service providers
Install and replace Network equipment. Verify physical Network connections.
Monitor, review and plan upgrade of Network equipment and operating systems, Network application software versions.
Prepare new, review and update technical documentations
Maintain the Network configuration templates
Additional Network related changes and configuration based on customer requests and signed proposals
Standby support (outside work hours) when required
We are looking for knowledge and skills to configure:
Cisco Catalyst 6509 Switches running in VSS mode (High-Availability)
Cisco Catalyst 3750 or 3850 Distribution and Access Switches
Cisco Nexus 5000 and 7000 Switches
Cisco Wireless Lan Access controllers
Cisco ASA Firewalls
Cisco ASR and ISR Routers
Cisco ACS
VPN Site-to-Site, DMVPN and FlexVPN
Basic skills to administer Cisco Call Managers versions 9 or 10
Desirable experience with Checkpoint Firewalls
Desirable experience with F5 Application Delivery Controllers
Desirable experience with Cisco ISE
Desirable experience with Linux and Scripting tools
Desirable experience with HP NNMi and other network monitoring tools
Sound knowledge of TCP/IP Networking and protocols