Beschreibung
Junior Application Supporter - IT/Banking
We are looking for a Junior Application Supporter for contract position based in Zurich.
Your main responsibilities will be:
*Batch monitoring, Console monitoring and incident management of about 45 applications
*Provide day-to-day Production Support
*Track and solve tickets and act as key stakeholder for the applications you are responsible for
*Manage communication with internal clients within the Business and other IT teams (eg Application Development, Technology Services)
*Investigate problems involving multiple systems and other IT teams
*Assistance in Problem Management Process (NPL, Post Mortem)
*Ensure readiness of application documentation, update WIKI
*Implementing of changes following the change management process and ensure compliance of production readiness
For this position you will need the following skills and experience/knowledge:
*Fluent in English (Good listening and communication skills in German)
*Technical education with advanced training in Information Technology (eg diploma at equivalent level)
*3 years plus experience working in an application support role
*Basic knowledge of Control-M job scheduler or similar job scheduling system
*Extensive analytical and problem solving skills and an ability to operate under pressure
*Analytic procedure
Do you think this would be an interesting opportunity for you?
Then apply today!
Please don't hesitate to send your CV in English to Sarah Roper or if you should have any questions, please don't hesitate to call me.