Beschreibung
ServiceNow Process Expert with profound business analysis knowledge wanted for our Basel based client in the pharmaceutical sector.
Your experience/skills:
- 3+ years' experience using ServiceNow including its Service Mapping and module delivery
- Previous training in a highly regulated industry with validated systems as well as arrangement of mid-Servers, development of probes
- Work experience in consulting areas as well as in service management coupled with IT industry knowledge and ITIL
- Sound knowledge of different device types and technical terminology like CMDB and ITSM
- Strong background in great teamwork and stakeholder engagement to deliver initiation and innovation
- Languages: Fluent English both written and spoken
Your tasks:
- Leading the delivery effort and account for milestone targets according to the project plan
- Coordinating and leading testing, simulation, training and enhancement within the project team as well as driving decision making, direction setting, action definition and execution
- Producing weekly and monthly reports to highlight risks, key decisions and progress
- Providing knowledge, guidance and consultancy as well as ensuring processes are aligned, integrated and uniform
- Proactively managing application enhancements and work consultatively with stakeholders to achieve the deployment schedule
Start:
Duration: 06MM+
Location: Basel, Switzerland
Ref.Nr.: BH13756
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions, we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile
New to Switzerland?
In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more