Beschreibung
Professional Systems Analyst _Serialization/SQL
Job Description:
We are looking for a Professional Systems Analyst (Serialization) to work for the "Drug Product Manufacturing and Strategy & Engineering IT", which is supporting our client Global Technical Operations. The focus of the position is the functional and technical support and testing for a Shop-floor Serialization solution. We are looking for someone with a pro-active and solution-driven mindset, who supports our (internal) customers and prepares and conducts testing activities
Tasks and Responsibilities:
* Provide application management and support to ensure operational stability and effectiveness of several applications.
* Support our IT solutions by applying specific knowledge of systems and tools as well as problem solving skills - including troubleshooting.
* Incident management: accept, process, resolve issues in our MES applications.
* Implement and monitor system performance using defined standards and resolve or escalate problems for resolution when appropriate.
* Manage change requests to improve efficiency, functionality and reliability.
* Participate in the execution and documentation of system testing.
Must Haves:
* At least five years of experience in Shop-floor IT systems, preferably in Serialization (at the Packaging line).
* Understanding of business processes in the supply chain environment, specifically in the Packaging area (ideally also work experience).
* Experience with execution of customer support and testing.
* SQL experience
* Basic knowledge of at least one programming language to be able to understand Track and trace-related code and to analyze it (basic debugging).
* Experience working in the pharmaceutical industry, within a regulated environment (CSV).
* Flexibility to work outside of normal working hours or on-call arrangements to provide global support.
* Structured approach to problem-solving.
* Ability to work under pressure.
* Team player to work efficiently in a global and partially virtual team with customers in different regions.
Nice to have:
+++ ITIL, HP ALM, ServiceNow
+++ ISA-95 Level 2 knowledge
Education:
* Any Degree or Relevant experience
Languages:
* Fluent in English and German would be nice to have
Reference No.: 917798NC
Role: Professional Systems Analyst _Serialization/SQL
Location: Basel und Region
Workload: 100%
Start Date: ASAP
Duration: Till 31.12.2019
Should you find yourself suitable for this position then please send us your complete CV using the link in this advert.
About us:
ITech Consult is a certified ISO 9001:2008 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.