Beschreibung
Service and Solution Manager - Planisware/MS Dynamics/English/German/IT
Project/Role:
For one of our client we are looking for a Service and Solution Manager - Medical and Business Development IT Solutions with 10-15 years' experience in a global organization. Knowledge of Planisware and MS Dynamics is a plus. The role is contract position for 12 months (with strong possibility of extension) close to Lucerne, Switzerland.
Main Tasks:
- Lead the Change Management Team for assigned solution
- Responsible that the solution capabilities are aligned with the business expectation
- Define the Release Strategy for the specific solution(s) taking into consideration business as well as technical need
- Monitor and continuous improvement of defined support process through KPIs and SLAs incl. communication to relevant stakeholder
- Responsible that the solution capabilities are aligned with the business expectations
- Develop and manage business/technical critical know-how within area of expertise
- Accountable for the overall spend to enhance and operate the specific solution
- Coordinate the deployment of changes and releases to the productive environment
- Close coordination with other IT departments to align Solution evolution with Business Roadmap
- Develop your understanding of the relevant business area incl. business processes, technical and other solution related skills
Skills/Requirements:
- Experiences in managing solutions in a regulated environment and with Computer System Validation are beneficial
- Experience in stakeholder management and interaction with Senior Business Representatives
- Experience in vendor management
- Experience as system owner
- Customer quality, cost and delivery focused
- Around 10-15 years of professional IT experience in a major, global organization
Education:
- Bachelor Degree in Computer Science, engineering or equivalent
Language:
- English: Advanced
- German: Advanced
Reference No.: 917682SGR
Role: Service and Solution Manager - Medical and Business Development IT Solutions
Industry: Medical
Location: Central Switzerland
Workload: 100%
Start: 01.12.2018
Duration: 12++
Should you find yourself suitable for this position then please send us your complete CV
Contact us for further information regarding our company, our positions or our attractive payroll-only-program.
About us:
ITech Consult is a certified ISO 9001:2008 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.