Beschreibung
Our innovative client based in Zurich is looking for an experienced Training & Communication Consultant.
What would be your role?
As a member of the Digital Workplace User Affairs chapter you will
- Support the adoption of digital tools for our internal customers (employees) globally to make their daily work life easier
- Support IT product owners and their teams regarding change management, communication and training for our internal customers on a global basis
- Ensure timely, consistent and audience relevant customer communication for new services and releases
- Plan and develop communication activities for the various channels (eg email, posters, events, communities)
- Provide support for the development of training material (eg virtual trainings, step by step guides, instructional videos, simple eLearning) and coordinate training sessions with external trainers
- Support the development of business scenarios that support our customers to adopt new ways of working
- Use continual improvement processes based on customer feedback to drive communication and training improvements
What do you need as a successful Communication and Training Consultant?
- You have sound experience - and preferably a certification - in Change Management and/or Project Management
- You are proficient in English to the quality of a first language (oral and written)
- You are a creative person that likes telling compelling stories and creating engaging visuals
- You have digital dexterity, and are comfortable with explaining and simplifying complex issues
- You feel at ease to communicate across all levels of the hierarchy and have strong interpersonal skills to enable constructive collaboration
- You preferably have experience working in an agile (SCRUM) environment
- You have a minimum of 3 years work experience in the following areas:
- Communication: familiar with editorial processes and newsletter publication, event management, change management, concise and target group oriented communication
- Training: training methodologies and training material creation
- Visual design: InDesign, Photoshop
- IT environment: good understanding of IT processes and projects
You must hold a valid EU passport to apply for this role.
Just click apply and we will be in contact with you shortly.