Technical Account Manager

Vor Ort
6 months
RM IT Professional Resources AG
flag_no Schweiz

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Technical Account Manager wanted for our Zurich based client.

Your experience/skills:

  • Bachelor degree or 4+ years of work experience in a Partner Management or B2B support role
  • Profound Project Management background, combined with working across cross-functional teams
  • Competency to lead multiple projects with competing priorities while working independently to drive projects to completion
  • Capability to provide effective and pro-active communication to various stakeholders and a good command of effective problem-solving, troubleshooting and analytical skills
  • Languages: fluent French both written and spoken

Your tasks:

  • Assisting partners in integrating their data and giving them high touch technical support
  • Consulting affiliates on the best way to integrate with the company's product by understanding how their data is structured
  • Patching, escalating and responding to product support requests from partnership teams as well as leveraging internal tools, logs and data to identify troubleshoot issues
  • Connecting the Technical Services Product and Tools Operations, internal Product/Engineering and Development teams by arranging operating processes, reporting cadence and ongoing communications with stakeholders
  • Building operational tools, expertise on new processes and tracking applications
  • Analysing and reporting on relevant partner or support Key Performance Indicators (KPIs) including optimising and seeking to reduce cost through tool or process improvements

Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH13379

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile

New to Switzerland? In case of successful placement, we support you with:

  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and much more