Beschreibung
Service Delivery Manager - Mainframe Services with profound ITIL knowledge wanted for our Zurich based client in the insurance sector.
Your experience/skills:
- Proficiency of service management, specifically of the ITIL framework
- Extensive experience in License and Contract management, as well as IT Outsourcing
- Practical knowledge in Data Analytics, Reporting and supporting tools
- Good knowledge of Software life cycle and License management
- Project Management skills (eg Prince2 or PMI)
- Languages: fluent English both written and spoken. German is a big plus
Your tasks:
- Taking responsibility for Vendor Management, License and Contract Management and Service Management
- Providing support in Software, Process and Project Management as well as Risk Management
- Coordinating internal Organization, in addition to ensuring service standards and policies
- Driving customer satisfaction and client relationship improvement
Start:
Duration: 6MM+
Location: Zurich, Switzerland
Ref.Nr.: BH12888
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more