Service Transition Lead

Vor Ort
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keine Angabe
Harvey Nash IT Recruitment Switzerland
flag_no Schweiz

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For our client in Basel we are looking for a Service Transition Lead for a 3-month project.

Duration: till

Location: Basel

Workload: 100%


One business department in the customer's small molecules technical development department, responsible to develop drug manufacturing and analysis methods, wants to transition IT services currently provided by the business to the global informatics department. The project's objective is to transition these business provided services to the global informatics department.
Tasks & Responsibilities:
- The engagement scope is to identify services to transition and create the transition plan.
- Work together with the internal business resources to establish a detailed inventory of services, applications, environments, hardware, and documents that will define the transition scope
- Work together with internal business and IT resources to establish the detailed transition plan, including timelines, resource needs, risk mitigation, and fallback strategies
- Hand¬over the transition plan to the internal project team for execution.
Must Haves:
- Have a track record in managing service transitions between organizational units (senior level experience)
- Have +8 years of experience in managing complex stakeholder environments and organizational complexity
- Be very familiar with IT service management according to ITIL
- Have experience with service management and transition in CSV and GxP environments (must be visible in the last projects)
- Have excellent analysis and documentation skills
- Have excellent communication skills
- Be fluent in German and English (both mandatory)
- Be able to work independently
Nice to Haves:
+++ Experience in a GMP manufacturing and technical development environment
+++ An understanding of the systems/application landscape required in such an environment
+++ Have worked with Global IT in the MFC Area

For further details please contact Beata Arciszewska:
email: (see below)