Beschreibung
For our client in Kaiseraugst we are looking for a Support Learning & Adoption Services Specialist for a 10-month contract.
Duration: till
Location: Kaiseraugst
Workload: 100%
About the role
In the role as "Support Learning & Adoption Services" you will be responsible for supporting the Learning & Adoption Services team in organizing learning events that promote better adoption of services & solutions, in order to increase end user productivity & satisfaction. You will be working with the Training Solution Managers, Training Vendors and internal Training Partners to coordinate the delivery of our IT learning events and will represent Learning & Adoption Services during learning events.
Tasks & Responsibilities
- Support global & regional software/service rollouts by offering learning & adoption activities & providing information materials (eg booths in canteens, satellite booths, power hours, etc.)
- Identify adoption & learning opportunities and support IT business partners in managing & executing adoption activities
- Support the development of end user training/communication materials
- Monitor adoption activities & produce dashboards & reports showing adoption rates
- Coordinate the learning event delivery as required using Subject Matter Experts or vendors
- Collaborate with Shared Service Centers to ensure smooth execution of training measures and ensure training records are maintained according to requirements
- Represent Learning & Adoption Services during learning events
- Support with general administrative/project activities ensuring successful operations
Must Haves
- Educated to bachelor's degree or equivalent experience
- 2 to 3 years of experience as Project Assistant and/or Project Coordinator (must be visible in the last 2 to 3 years)
- Possesses knowledge of learning related technologies
- Possesses good communication skills, written and verbal
- Pro-active approach
- Experienced in working with vendors
- Excellent skills in organizing and timely follow up
- Fluent in English speaking
Nice to Haves
- Former working experience in IT projects
- Experienced in Google Suite
- German
For further details please contact Beata Arciszewska.