Technical Support Specialist

Basel  ‐ Vor Ort
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Beschreibung

Technical Support Specialist wanted for our Basel based client in the pharmaceutical sector.

Your experience/skills:

  • Competency of global IT desktop support as well as lab services including patching, configuration and diagnosis of server, desktop, PC systems, Mac Systems and Mobile Devices (iPhone, iPad, Android)
  • Strong background in troubleshooting MS Win 7/10, Adobe, MS Office, Internal Applications and Modern Browsers
  • Proven ability to educate end users on application and device capabilities along with excellent interpersonal, communication, problem solving and analysis skills
  • Profound background in end user training with traditional and modern training methods, tools and techniques
  • Professional certifications in MCSE, Cisco, CompTIA A+/Net+, ACMT are advantageous
  • Languages: fluent English both written and spoken

Your tasks:

  • Educating and providing technical support to both scientists and administrators
  • Performing day-to-day support of IT devices, such as PCs, Macs, mobile devices as well as infrastructure and applications, both off the shelf and internally developed
  • Building and maintaining strong working relationships with users and other support personnel
  • Providing high quality, proactive, friendly support and education services to all users within a Tech Center location
  • Installing and configuring desktop software and peripherals

Start: ASAP
Duration: 11MM+
Location: Basel, Switzerland
Ref.Nr.: BH11788

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile

New to Switzerland? In case of successful placement, we support you with:

  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and much more

Start
ab sofort
Dauer
14 months
Von
RM IT Professional Resources AG
Eingestellt
18.10.2017
Projekt-ID:
1435867
Vertragsart
Freiberuflich
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