Beschreibung
On behalf of our client, an international pharmaceutical company, we are looking for a Senior OCM Lead: Enterprise Cloud Enabler Project. This is a year-long contract.
Tasks & Responsibilities:
- Reporting to the global project manager, partner with the company's change management and adoption lead to oversee all aspects of organizational change management (OCM) for the project
- Globally lead strategic and tactical change management, employee engagement, communications and user adoption activities for the project
- Provide strategic vision for change management and adoption of Operational Support Plan and Cloud Governance Framework, while leading an internal team of the company's staff
- Provide leadership and oversight to OCM coordinators, training managers, instructional designers, SMEs, change champions, etc. to form an appropriate and cohesive OCM organization for the project
- Identify change management and user adoption related business issues/risks and recommend options and plans to remediate
- Oversee implementation and adoption of OCM guidelines and standards across multiple work streams within the project
- Design and manage global communication plans and activities (eg online and social media channels, newsletters, key stakeholder presentations, etc.)
- Create/manage project level surveys/metrics/KPIs to roll-up and report on change management and user adoption related activities and success
- Ensure OCM activities are aligned with the project timeline and key milestones, and are integrated with other work streams as required
- Manage overall OCM work plan and conduct weekly status reporting meetings
- Manage and facilitate OCM workshops to ensure a strong understanding of change management principles and adoption
- Prepare and facilitate OCM workshops; assist preparation and facilitation of OCM workshops with stakeholders in various levels of the organization
Must Haves:
- Bachelor's or Advanced degree in related specialization area (eg Communications, Change Management, Business Economics, Human Resources, OCM)
- Proven experience in a consulting and/or client-facing environment (must be visible in the last projects)
- Minimum of 8 years of experience leading and mentoring project teams on relevant change management engagements
- Strong problem solving skills with the ability to exercise mature judgement
- Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization
- Demonstrated capabilities in teamwork and leadership on global change efforts
- Sound knowledge of project management approaches, tools and phases of the project life cycle
- Excellent written and verbal communication skills
- Excellent English language skills
- Work experience with off-shore teams in the last projects (since virtual working is a must)
- Ability to work across multiple international time zones -- late afternoon/early evening work required in the EU.
- Ability to travel internationally both within and outside of the EU when required
Nice to Haves:
- Former Pharma/Group Informatics experience is preferred
- Experience large IT Service Management Projects
- ServiceNow Background
- Experience with Cloud Solutions and Frameworks is an advantage
- Experience in a pharmaceutical environment is preferred